Date of last update: 23rd March, 2025

1. Introduction

• These Course Terms and Conditions (“Course Terms”) govern your enrolment in a workshop or other training event (whether in-person or online), operated by YB Books Pty Ltd ITF YB Books Unit Trust [ABN 39812893013] (“we”, “us”, or “our”).
• By enrolling in a workshop or other training event (whether in person or online) via this website, you agree to abide by these Terms and Conditions. These policies ensure a fair and smooth experience for all participants.
• We reserve our right to change these Course Terms at any time, without notice to you. When we change these Course Terms, we will also update the “Date of last update” at the top of these Course Terms. You should check this page occasionally to ensure you are familiar with any changes.

2. Course Changes and Modifications
We reserve the right to modify course content, schedules, instructors, or delivery methods as necessary. Any significant changes will be communicated to enrolled participants in advance.

3. Cancellations by Participants

• If you wish to cancel your enrolment, you must email it in writing to info@rivetedpress.com.au
• Cancellations made at least 7 days before the course start date are eligible for a full refund.
• Cancellations made between 2 and 6 days before the start date will receive a 50% refund.
• Cancellations made less than 2 days before the course start date are not eligible for a refund.

4. Course Cancellations by Us

• We reserve the right to cancel or reschedule a course due to unforeseen circumstances, including low enrolment or a change in instructor availability.
• In the event of cancellation, participants will be offered a full refund or the option to transfer to a future course.
• If a course is rescheduled, participants may choose to attend the new session or request a full refund.

5. Refund Policy

• Refunds will be processed within 14 business days of approval.
• Refunds will be issued using the original payment method.
• No refunds will be granted for partial attendance or non-attendance without prior cancellation.

6. Transfers and Substitutions

• If you are unable to attend, you may transfer your enrolment to another participant at no additional cost, provided you notify us at least 3 days before the course start date.
• Transfers to a future course may be permitted, subject to availability and approval.

7. No-Show Policy
Participants who do not attend the course and fail to notify us in advance will forfeit their course fee.

8. Catering - Food Allergies & Dietary Restrictions

If catering is provided during the workshop/training course, participants are responsible for informing us in writing (to info@rivetedpress.com.au) of any dietary requirements or food allergies in advance. While reasonable efforts will be made to accommodate dietary needs, we cannot guarantee that meals will be free from allergens, cross-contamination, or other dietary concerns. By attending the event, participants acknowledge and accept that they consume any provided food and beverages at their own risk. We are not liable for any allergic reactions, illnesses, or other adverse effects that may result from the consumption of food or beverages provided at the event. If you have severe allergies or specific dietary needs, we strongly recommend bringing your own food.

All course materials, including but not limited to presentations, handouts, worksheets, recordings, and any other content provided during the workshop/training course, are the intellectual property of YB Books Pty Ltd ITF YB Books Unit Trust, or its trainers. These materials are provided for personal learning and development purposes only. Participants are strictly prohibited from copying, reproducing, distributing, or repurposing any course content for any use, including but not limited to reselling, republishing, or incorporating the content into training programs - whether paid or unpaid - without prior written consent from YB Books Pty Ltd ITF YB Books Unit Trust. Unauthorized use of course materials may result in legal action.

10. Digital Course Access

• If the course includes digital content, access credentials are for personal use only and may not be shared.
• No refunds will be issued once digital materials have been accessed.

11. Code of Conduct

• Participants are expected to behave professionally and respectfully.
• Disruptive behavior may result in removal from the course without a refund.
• All participants must be 18 years +

12. Agreement
Your enrolment in any training event is an acknowledgement that you have read, understood, and agree to these Terms and Conditions.

13. Privacy policyWe are committed to protecting your personal information. Please refer to our Privacy Policy which describes how we collect and manage your personal information. By agreeing to and accepting these Course Terms, you also agree to and accept the terms of our Privacy Policy.

14. Severability
If any part of these Course Terms is held to be illegal, invalid or unenforceable by a Court of law, the legality, validity and enforceability of the remaining parts will not be affected.

15. Waiver
Any failure or delay by us to enforce any provision of these Course Terms will not be interpreted as a waiver of our rights or remedies.

16. Termination

• These Course Terms are effective until terminated by us, which we may do at any time and without prior notice to you.
• Any rights or obligations that have accrued up to and including the date of termination will survive.

17. Governing law and jurisdiction

• These Course Terms, and all related matters, shall be governed and interpreted by the laws of Queensland.
• Any dispute under these Course Terms shall be subject to the exclusive jurisdiction of the Courts of Queensland.

18. Contact us
If you have any questions about these Course Terms, please contact us by sending an email to: info@rivetedpress.com.au